FAQ
Find quick answers to common questions about our products, services, and ordering process, helping you get the information you need with ease.
Find quick answers to common questions about our products, services, and ordering process, helping you get the information you need with ease.
Our products are ideal for patios, terraces, balconies, poolside areas, gardens, as well as commercial outdoor spaces such as hotels, resorts, and restaurants.
Yes. We use high-quality materials that are water-resistant, UV-protected, and corrosion-proof, ensuring long-lasting performance in sunny, rainy, humid, or cold environments.
Yes. We provide customization in color, material, size, and design to meet different clients’ unique requirements.
We commonly use aluminum alloy, stainless steel, PE rattan, waterproof fabrics, solid wood, and eco-friendly composite materials for durability and aesthetics.
All products undergo strict raw material inspection, in-process checks, and final product testing to meet international quality standards.
Regular orders are usually shipped within 25–35 days, while customized orders may require a longer lead time depending on design complexity.
We use secure protective packaging, including anti-scratch film, foam boards, and reinforced cartons, to ensure the furniture arrives in perfect condition.
Yes. Most products come with a 1–3 year quality warranty, depending on the product type and usage conditions.
We export to multiple countries and regions, including Europe, the USA, Southeast Asia, the Middle East, and Oceania, and provide all necessary export documentation.
Yes. Samples are available with costs and shipping fees covered by the client. Sample fees can be partially or fully refunded after placing a bulk order.
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Don't hesitate to contact us. Foshan Ocean Furniture Co., Ltd. experts are very happy to help you, provide a variety of flexible and reliable solutions to help you solve various problems.
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